At Applied Insight, we leave no stone unturned in solving our customers’ technology challenges. Supporting the Federal Government with the strongest mission focus, our solutions empower people to collaborate more effectively in delivering services vital to the nation. Our unique approach to information technology considers people first. We make it our job to understand our customer’s mission and the user’s reality right from the start, combining technology and process to deliver what customers really need to succeed – from adaptation to innovation – drawing on our long experience of supporting the US Defense, Intelligence and Federal Civilian communities.
Applied Insight (AI) is seeking an Operations Support in Washington, D.C.
The operations support team for COLISEUM/TRACER is responsible for providing Help Desk and Functional support to the end-users of the intelligence application, providing insight to the capabilities of the application when helping end-users, investigating and troubleshooting reported issues or anomalies discovered with the application, and monitoring the application and components of the application. Hours of support are primarily Mon-Fri from 0800-1600 hrs. EST, but will require rotating on-site weekend support.
Position is contingent upon award of funding which is anticipated in November or December 2018.
Training & Certifications:
Preferred Knowledge, Skills and Abilities: